Forgotten password

Forgotten password

If you forget your password it can be restored using the Password restore service. It requires that you have a SUPR id and that your account at HPC2N is connected to your SUPR id.

 

Common errors when resetting password through SUPR

  • When i am trying to reset my password I am getting this error message.

    Your user account has been deactivated at HPC2N.
    .Please contact support@hpc2n.umu.se to reactivare your user account.
    Include your username at HPC2N in the mail.
    	

    This means you are not currently a member of a project. You either need to apply for one or have your PI add you to a project. You can find more information about this here: Apply for HPC resources of a new project.

     

Updated: 2021-03-05, 12:30